Thanks for your reply.
I tried it but not solve my problem.
In the log file I see these other errors:
DEBUG 25.475415 sec : Attempting to open PlayerOne CCD Neptune-C II...
INFO 25.475511 sec : Setting intital bandwidth to AUTO on connection.
ERROR 25.475693 sec : Failed to set initial bandwidth (POA_ERROR_NOT_OPENED).
INFO 25.475756 sec : CCD is online. Retrieving basic data.
ERROR 25.476397 sec : Failed to get number of controls (POA_ERROR_NOT_OPENED).
ERROR 25.476439 sec : Failed to get ROI image width and/or height (POA_ERROR_NOT_OPENED).
ERROR 25.476460 sec : Failed to get ROI image bin (POA_ERROR_NOT_OPENED).
ERROR 25.476479 sec : Failed to get ROI image format (POA_ERROR_NOT_OPENED).
DEBUG 25.476496 sec : CCD ID: 0 Width: 0 Height: 0 Binning: 0x0 Image Type: 0
DEBUG 25.476596 sec : Failed to get temperature (POA_ERROR_NOT_OPENED).
INFO 25.476624 sec : The CCD Temperature is 0.000.
ERROR 25.476642 sec : Failed to stop video capture (POA_ERROR_NOT_OPENED).
DEBUG 25.476659 sec : setupParams POASetImage (2712x1538, bin 1, type 0)
DEBUG 25.476685 sec : Pixel format 8 is supported by SER recorder.
DEBUG 25.476702 sec : Pixel format 8 is supported by RAW encoder.